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What do you need help with?
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Getting Started
New to Assessify? Start here. Create your account, set up your profile, and understand how the platform works in under 10 minutes.
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Student Help
Everything students need — from submitting assignments and taking tests to funding wallets and practising for exams.
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Lecturer Help
Create assignments, grade with AI, detect plagiarism, run tests, track student performance, and manage your earnings.
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CBT Practice
WAEC, JAMB, and GST past questions in a real exam environment. Tips on buying bundles, starting sessions, and tracking progress.
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Wallet & Payments
Funding via Paystack, earning from submissions and referrals, withdrawing to your Nigerian bank account, and understanding transactions.
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Partners
Partner account setup, referral tracking, commission calculations, and how to make the most of the partner programme.
Troubleshooting
Common issues
Click any issue below to find the answer or get in touch with support.
⚡I submitted an assignment but my wallet was not deducted — is it saved?⚡My Paystack payment went through but my wallet balance did not update⚡I cannot find my assignment on the student dashboard⚡The AI grade seems wrong — how do I ask the lecturer to review it?⚡My CBT bundle expired before I finished using it⚡I referred someone but did not receive my commission⚡My withdrawal was approved but the money has not arrived⚡I forgot my password and cannot log in
Get in touch
Talk to our Nigeria-based team
Our support team understands Nigerian education. We speak your language — literally and figuratively.
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Email Support
contact@assessify.ng
Best for detailed questions. We aim to reply within 24 hours.
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Phone Support
+234 912 956 2739
For urgent issues. Available during Nigerian business hours.
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WhatsApp
+234 912 956 2739
Quick questions and follow-ups. Usually fastest response.
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Physical Address
Old Shopping Complex, IAUE, Rumuolumeni, Obio/Akpor, Rivers State, Nigeria